Returns

Request to return the product

Please make sure all order information is correct prior to confirming the order.
All sales are final. NO REFUND

We only accept your RETURN if the product is found to be defective or/and incorrect from your order confirmation. You may return the item to us in its original condition within 3 days of arrival date.

After we receive your returns, please expect your new item to be shipped within 2-3 weeks.
Returned items must be in original packaging, including any accessories, manuals, and documentation.
JIRA STUDIO reserves the right to deny any return.

Please contact our Customer Support team to start the return process. Please include the following information:

* Order number
* Proof of purchase
* Video or photo of the faulty product (if applicable)
* Complete delivery address
* Contact telephone number